Ocean Import Coordinator

We are hiring for an Ocean Import Coordinator

Location: Torrance, CA

Pay: $25 per hour

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Job type: Temp-to-hire

We’re seeking a dependable, detail-oriented Ocean Import Coordinator to support import shipments and deliver responsive service to customers. In this role, you’ll coordinate with origin offices, customers, and internal teams to help shipments move accurately and on schedule.

Responsibilities

• Confirm shipment details with origin offices to initiate shipments.

• Receive and review customer orders and shipping documents, including SLI, EIN, and credit applications.

• Verify fees, customer profiles, standard operating procedures (SOPs), and shipping rates against quotes and customer instructions.

• Monitor shipment progress, review pre-alerts, and share handling instructions with operations.

• Coordinate shipment details and resolve questions or exceptions with customers and document-processing teams.

• Identify shipment issues, communicate them to the appropriate parties, and follow through toward resolution.

• Keep customers informed about shipment status, delays, and exceptions.

Qualifications

• Strong attention to detail and organizational skills.

• Clear communication and customer-service skills.

• Dependable, punctual, and trustworthy.

• Professional and respectful when working with customers and colleagues.

• Able to work effectively in a fast-paced environment.

• Previous experience in ocean freight, imports, or logistics is preferred.

Interested? Apply today!

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