Food Service - Huck's Food Service Lead

Job Title: Food Service Lead

Job Purpose:

Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy in such a manner as to ensure that the department is profitable and maintains the highest level of quality and customer service.

Job Duties and Responsibilities:

General Management

Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open

Effectively schedules associates to meet business demands using fixed schedule

Gives all customers prompt and courteous service

Effectively communicates with store associates and management

Follows all federal, state and local laws and ordinances pertaining to the operation of the department

Provides a role model of conduct for other associates in the store

Controls variable expenses of the department

Ensure all associates are in proper uniform and providing prompt, courteous customer service

Bookkeeping

Ensures all paperwork is done accurately and in a timely manner

Maintains inventory and loss within company guidelines

Conducts inventories as directed by management

Ensures all associates are properly recording all hours worked

Human Resources

Treats all associates with dignity and respect and uses the proper personnel management techniques

Ensures that all associates receive breaks

Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

Trains all new Associates on proper completion of their job duties

Security

Ensures all associate shift procedures are followed

Ensures a safe shopping and working environment

Ensures all safety rules are followed and protective equipment used

Merchandising

Ensures current sign program is posted on the date the program begins

Ensures current plan-o-grams being used

Communicates with the Division Manager any special needs or request

Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed

Maintenance

Ensures the food service appearance reflects company expectations and standards

All food service display cases and glass are clean

Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager

Ensures all food service areas are kept clean and follows all sanitation procedures

Safety

Ensures that ladders are properly used

Ensures that lifting procedures are followed per company policy

Ensures that wet floor signs are used, per company policy

Reports accidents promptly to the Store Manager and corporate office

Huck’s Bucks Loyalty App

Actively promote the Huck’s Bucks Loyalty app to customers

Communicate to customers the benefits of signing up and using the app

Monitor transactions for potential misuse of points or discounts

Assist customers on how to sign up and use the app for discounts and redemption

Benefits:

Competitive salary commensurate with experience.

Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.

Opportunities for career advancement and professional development within a growing company.

Employee discounts for food and fuel.

The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).