CUSTOMER SERVICE COUNTER

As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of our store services.

WHAT YOU’LL DO:

Own the customer experience – greet people sincerely, be friendly and thank every customer

Answer a multi-line telephone – assist customers or direct them to the appropriate area

Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions

Prepare, box, and wrap customer purchases and online orders for shipment

Calculate service counter and store cash work - prepare bank deposits

Maintain a clean and organized department

Be available to work on-site for day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

Competitive wages

Generous merchandise discount

Comprehensive benefits including health, dental, vision, disability, term life insurance and flexible spending account

401(k) retirement plan

No extended holiday hours

Promote from within philosophy - creates endless career opportunities!

ABOUT US:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.

The expected base wage for this position is $16.00 - $18.00/hr with overtime eligibility. Successful candidates’ wages will be determined based on their individual qualifications for the position. Pay range listed is provided in compliance with state specific laws. Pay ranges may be different in other locations.