Lead Cooler Service Technician

Coke Florida is looking for a Lead Cooler Service Technician based out of our Sarasota location. Working 10:00 AM - 6:30 PM, Monday - Friday.

What You Will Do:

As a Coke Florida Cooler Service Technician Lead, you will be responsible for performing mechanical services on cold drink equipment at customer accounts. Lead cooler service technicians will assist with the coaching, training, development, and onboarding of new members of the cooler service teams.

Roles and Responsibilities:

Maneuver equipment in order to perform all mechanical services on cold drink equipment including preventative maintenance

Keep all refrigeration equipment in proper operating condition

Maintain positive customer relationships

Prepare equipment in accordance with company standards

Ensure vehicle has appropriate levels of parts inventory

Maintain clean and safe work area

Backfill and support for Field Service Supervisor’s paid time off

Advanced trouble shooting and subject matter expert for Freestyle, McDonalds, vending, coolers, credit card readers, and legacy fountain equipment

Conduct and verify inventory on technician vehicles (same as Field Service Supervisor)

Accident investigation point person when Field Service Supervisor is unavailable

Take on special assignments and projects as directed by Field Service supervisor, i.e., parts to be added for new customers; set section, shelf, bin on technician vehicles; review Excess and Obsolete parts inventory

Backup and/or point person for resolving CCNA disputed invoices

Work in cross functional groups to seek resolution to customer issues (dispatch, parts, CCNA)

Train and support sales associates in basic equipment knowledge

Monday-Friday Hour vary between 8:30am -10:30pm

Position requires flexibility. Weekends and holidays may be required (schedule rotation)

Must follow all Company/DOT vehicle policies. Smith-System, Geotab, Lytx (Dashcams), etc.

For this role, you will need:

High school diploma or GED required

1+ years of general technical experience required

Prior diagnostic troubleshooting

Demonstrated mechanical, technical and electrical aptitude

Basic computer and analytical skills

Valid liability insurance and driving record within Motor Vehicle Report (MVR) policy guidelines*

*Major moving violations include, but are not limited to, leaving the scene of an accident, driving under the influence, and reckless driving. Minor moving violations include, but are not limited to, speeding, driving too close, failure to stop, and improper lane changes. Driving records, including minor moving violations, will be evaluated according to Coke Florida guidelines to determine eligibility for the position.

Additional qualifications that will make you successful in this role:

Refrigeration/HVAC trade or vocational certification preferred

1+ years of refrigeration/HVAC experience preferred

Plumbing experience preferred

HVAC certification preferred

CCNA fundamentals certification preferred