Automation Technician (IB4)

JOB FUNCTION:   
          
Provide front-line technical support for automated production lines, robotics, and material-handling systems.
Assist Automation Engineers in maintaining reliable system performance through recipe setup, HMI diagnostics, preventive maintenance, and coordination with Production, Maintenance, and Quality teams.

RESPONSIBILITIES:
• Monitor line performance, respond to alarms and stoppages, and restore safe material flow and throughput.

• Perform first-response troubleshooting of PLCs, HMIs, sensors, actuators, and cabling; escalate complex issues to Automation Engineers.

• Support recipe setup, testing, and validation for product changeovers and ensure compliance with approved parameters.

• Verify proper operation of robotic systems, conveyors, and automated load/unload sequences (AMR/RGV).

• Conduct preventive inspections and routine maintenance on automation components (I/O modules, VFDs, HMIs, sensors).

• Maintain accurate documentation of system faults, repairs, and PM findings.

• Assist in implementing software and firmware updates as directed by Automation Engineering.

• Support FAT/SAT testing, commissioning, and integration activities for new automation installations.

• Participate in root cause analysis (RCA) for recurring downtime events.

• Maintain organized backup files, version logs, and configuration documentation.

• Collaborate closely with Maintenance and Production to ensure minimal disruption and consistent operation.

• Provide feedback and recommendations for improving equipment reliability and operator usability.

• Train operators on proper HMI operation, alarm acknowledgment, and recovery procedures.

QUALIFICATIONS:

Education:
• Technical diploma/certificate in mechatronics, industrial maintenance, or related field; or equivalent experience.

Experience:
• 4+ years in automated manufacturing, machine maintenance, or controls support environment (assembly, packaging, or process automation preferred).

• Experience working with sensors/actuators, basic pneumatics, mechanical assemblies, and line resets.

Skills:
• Strong mechanical/electrical troubleshooting; safe LOTO practices.

• Proficient with hand tools, multimeters, and basic measurement tools; reads simple electrical/mechanical prints.

• Comfortable working via HMI/front-end (acknowledging alarms, verifying I/O states).

• Reliable documentation habits; clear communication with Engineers, Production, and Quality.

• Clear verbal/written communication; organized task and time management.

• Strong teamwork and cross-department collaboration skills.