Retail Sales & Customer Solutions Representative for Glo Fiber

Build a Career Where Your Effort Pays Off — $60K–$80K+ Earning Potential

Be one of our first Retail Sales & Customer Solutions Representatives our soon-to-be-open York Glo Fiber Store.

$60,000–$80,000+ target earning potential through base pay, uncapped commission, and performance-based earnings

Paid training, coaching, and ongoing support to help you succeed

Opportunity to represent a growing fiber internet brand in your local community

Are you energized by connecting with people, solving problems, and seeing your hard work reflected in your paycheck? As a Glo Fiber Retail Sales & Customer Solutions Representative, you’ll help customers choose reliable, high-speed fiber internet while building a rewarding sales career with a team that invests in your success.

High performers in this role have the opportunity to earn $80,000+ annually through base salary, uncapped commission, and performance-based earnings.

What You’ll Gain

Base salary + uncapped commission

Paid training with ongoing coaching and team support

Medical, dental, vision, and life insurance

401(k) with company contribution

Paid time off, holidays, and more

There is no cap on earnings — motivated team members have the opportunity to grow their income as they grow their customer base.

About the Opportunity

In this customer-facing role, you’ll engage with customers in the Glo Fiber store and by phone, helping them understand their options and choose services that fit their needs. You’ll serve as a trusted guide, a problem solver, and a brand ambassador for Glo Fiber in the community.

What You’ll Do

Welcome and assist customers through face-to-face interactions in the Glo Fiber store

Provide sales and service support through our inbound customer call queue and make outbound warm calls to potential customers

Ask thoughtful questions, identify customer needs, and recommend Glo Fiber solutions

Build relationships, follow up with customers, and grow your customer base

Use the sales techniques learned through paid training to meet and exceed goals

Process customer payments by credit card and cash

Training & Support from Day One

Paid onboarding and product training

Sales coaching, shadowing, and ongoing support

A collaborative team environment where you can learn, grow, and win together

You won’t be expected to figure it out on your own — we’ll help you build the knowledge, confidence, and sales skills to succeed.

You’ll Thrive Here If You Are

Goal-driven and motivated by performance-based earnings

A strong communicator who builds rapport easily

Resilient, self-motivated, and comfortable working independently

Customer-focused, professional, and excited to represent Glo Fiber in the community

What Success Looks Like

Consistently meeting and exceeding sales targets

Building strong customer relationships through follow-up and service

Working a 9:00 a.m.–6:00 p.m. schedule with rotating Saturdays

Representing Glo Fiber as a trusted brand ambassador in the store and community

Why Glo Fiber

At Glo Fiber, you’ll be part of a growing brand that helps connect communities with fast, reliable fiber internet. Our service speaks for itself, and our team culture is built around support, accountability, and winning together. Backed by Shentel’s 100+ year history of service and growth, Glo Fiber offers a strong foundation, competitive benefits, and the opportunity to build a meaningful sales career. If you’re ready to grow your income, strengthen your skills, and make an impact in your community, we’d like to meet you.