Customer Account Specialist

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Account Specialist to work at a leading organization in Lubbock, TX. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Range:  $22-$32 per hour

Shift: 1st

Why you should apply to be Customer Account Specialist:

• Opportunity to work with a respected industry leader in manufacturing

• Positive workplace culture committed to professional growth and client satisfaction

• Engage in meaningful work coordinating projects and building customer relationships

What’s a typical day as Customer Account Specialist? You’ll be:

• Serving as the primary business contact for clients, ensuring client satisfaction and compliance on deliverables and revenue

• Processing new RFQs, reviewing contracts, and updating pricing

• Reviewing customer orders, blueprints, material requirements, and technical specifications

• Managing contract renewals for new and existing work

• Coordinating regular meetings, providing status updates, and resolving potential roadblocks

• Interacting with sales, customers, and suppliers to facilitate quote activity with accuracy and timeliness

• Working closely with manufacturing and suppliers to maintain continuous project knowledge and identify opportunities or issues

• Maintaining consistency and accuracy of information flow between project teams

This job might be an outstanding fit if you:

• Have 2+ years of customer account or customer support related experience

• Can convey information effectively in writing, presentations, or speeches

• Demonstrate excellent mechanical and conceptual skills (knowledge of manufacturing industry and metals/alloys is a plus)

• Are a strong, ambitious, motivated team player with attention to detail

• Can manage multiple projects with minimum direction

• Have strong computer skills, especially in Microsoft Office Suite (Word, Excel, Outlook)

• Possess strong time management skills

• Can interpret and translate instructions effectively to others

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Customer Account Specialist today!

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