Summer Associate Internship (Strategy and Innovation)

The Branch Operations Strategy & Innovation team is responsible for shaping the future of Navy Federal's branch network and the experiences delivered through it. We partner across the enterprise to develop long-term strategies, drive innovation, support organizational transformation, and ensure our branches continue to evolve alongside member expectations and organizational growth. Our work spans strategic planning, branch network optimization, member experience, operational excellence, change management, and portfolio governance.

As part of Branch Operations, the Strategy & Innovation team serves as a trusted advisor to senior leaders, helping translate emerging trends, operational insights, and member needs into actionable strategies. We develop strategic frameworks, facilitate planning sessions, evaluate new opportunities, and guide initiatives that strengthen the branch experience for both members and employees.