Observability Engineer

About your Team:

The Technical Operations (TOPS) Department is seeking a Observability Engineer to maintain and enhance the observability ecosystem (Prometheus, Alertmanager, Alerta, ELK Stack, and various operational tools) and to improve the reliability and automation of production systems. You'll partner with TOPS analysts, SMEs, and development teams to onboard new telemetry, build operational tools, and unify monitoring across our on-premises and cloud infrastructure.

This is Hybrid role (4 days in office /1 days remote)

What will be your responsibilities within IBKR:

Develop tools, scripts, and REST API integrations that let operations teams query production systems and automate routine work

Aggregate and analyze metrics and logs across sources using the ELK Stack (Elasticsearch, Logstash, Kibana) and set up actionable alerts where necessary

Maintain and optimize Prometheus, Alertmanager, and monitoring tools including alert rules, routing, and integrations

Coordinate with development and application teams to onboard new systems, metrics, and logs, and provide documentation and guidance on monitoring best practices

Contribute to incident response and post-incident reviews, driving reliability improvements to reduce recurring issues

What required skill’s you need:

Bachelor's degree in Computer Science, IT, or related field, or equivalent practical experience

2+ years in SRE, DevOps, or technical operations roles supporting high-availability production environments

Proficiency in Python (scripting, automation) and in PromQL and KQL

REST API development/integration experience and a track record of building secure, modern operational tools

Hands-on experience with Linux and the ELK stack

Experience with Prometheus/Alertmanager or comparable monitoring/logging tools

Preferred Skills:

Working knowledge of AWS, Kubernetes, and streaming platforms such as Kafka

Familiarity with CI/CD and Infrastructure-as-Code

To be successful in this position, you will have the following:

A strong desire to expand your financial and technical knowledge base.

Self-motivated and able to handle tasks with minimal supervision.

Superb analytical and problem-solving skills.

Excellent collaboration and communication skills.

Outstanding time management skills.

Company Benefits:

Competitive salary, annual performance-based bonus and stock grant

Retirement plan 401(k) with competitive company match

Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.

Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)

Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack

Corporate events including team outings, dinners, volunteer activities and company sports teams

Education reimbursement and learning opportunities.