Administrative – Receptionist / Customer Service

Receptionist Administrative / Customer Service Representative

Location: Franklin Park, IL

Schedule: Monday–Friday | Onsite 5 Days a Week

Pay: $20.00 per hour

Job Type: Direct Hire

Kelly Services is hiring a Receptionist Administrative / Customer Service Representative for a full-time direct-hire opportunity in Franklin Park, IL. This is a great opportunity for a professional, outgoing individual who enjoys working with people, providing excellent customer service, and supporting a busy office environment.

Responsibilities:

• Serve as the first point of contact by answering phones, greeting visitors, and directing calls and inquiries.

• Respond to general emails, correspondence, customer questions, and requests.

• Provide customer service support for replacement parts, product questions, complaints, and general inquiries.

• Support the inside sales team with administrative and customer service needs.

• Prepare and mail replacement parts and create UPS shipping labels.

• Schedule meetings, reserve conference rooms, and coordinate lunches and company events.

• Assist with travel arrangements and meeting coordination for senior leadership.

• Maintain office supplies, postage, mail, packages, and other general office needs.

• Manage employee ID badges and assist with employment application distribution.

• Complete data entry and basic reporting related to daily production.

• Perform filing, invoice audits, research, and other administrative duties.

• Maintain confidentiality and a professional relationship with employees, customers, vendors, and visitors.

Qualifications:

• High school diploma required; Associate degree preferred.

• 1–2 years of receptionist, customer service, administrative, or office experience.

• Strong Microsoft Office skills, including PowerPoint.

• Excellent verbal and written communication skills.

• Professional, friendly, and outgoing personality.

• Strong attention to detail and ability to multitask.

• Comfortable working with customers, vendors, and employees at all levels.

• Strong computer and organizational skills.

• Spanish/English bilingual skills are a must.

This is a fully onsite position, Monday through Friday, and requires someone who enjoys being the welcoming face of the office while handling a variety of customer service and administrative responsibilities.

Interviews are happening NOW – to be considered, please apply immediately

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