Assistant Kitchen Manager

$21.45 - $22.95 PER HOUR

GENERAL PURPOSE:

The purpose of this position is to assist the Kitchen Manager with ensuring that Harmons’ Kitchen department maintains quality standards and profitability. This person will be responsible for knowing all aspects of the full service Kitchen, helping train new associates, and providing exceptional customer service. This person will also determine production and inventory levels for Harmons’ Kitchen.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Follows established departmental and store policies and procedures

Ensures the quality and freshness of all products and services Harmons’ Kitchen provides

Responsible for maintaining the appropriate product assortment and inventory levels for the Kitchen

Confirms pricing accuracy and signage for all products, paying particular attention to ad items

Ensures the Kitchen is cleaned and sanitized daily and meets the company standards for appearance

Delivers excellent customer service to all customers

Ordering product and creating production sheets to meet the needs of Harmons’ Kitchen based on past and projected sales

Active member of the Safety Committee which helps ensure the safety of both customers and associates

Completes assigned tasks efficiently and in a timely manner

Sets a professional and positive example to others

Communicates openly and frequently with Store Director and Director of Kitchen Operations

Ensures company standards for safety, sanitation, and productivity are maintained

Teaches, mentors, and educates associates to help them be successful members of the team

Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.

Writing the Kitchen schedule to ensure coverage and meet labor goals

Quarterly inventory of all Kitchen products

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

Consistent and daily interaction with store associates

Consistent and daily interaction with customers

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED and some college education are preferred; two years of kitchen experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

Current Food Handler’s Permit

Ability to professionally and appropriately handle conflict

Must enjoy working with and handling kitchen products

Should have a passion for preparing, cooking, and eating food particularly kitchen items

Ability to interpret policies and procedures

Excellent organization and planning skills

Must possess solid communication skills, including verbal and listening skills to communicate with and manage diverse groups of people effectively and efficiently

Ability to handle conflict professionally and appropriately

Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team

Required to make logical, significant decisions using general, recognized analytical skills and techniques

Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively

Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent

Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.