F&B Supervisor -

Overview

Amaterra Kitchen & Social Club offers a vibrant, upscale dining and social experience focused on exceptional hospitality, quality food and beverages, and meaningful guest connections. Team members are expected to contribute to a culture of professionalism, collaboration, and service excellence.

SUMMARY:

The Food & Beverage Supervisor is responsible for supporting the daily operations of Amaterra Kitchen & Social Club, ensuring exceptional guest service, consistent food and beverage quality, and efficient restaurant operations. This position provides hands-on leadership to front-of-house team members, supports training and development, and helps maintain service standards, sanitation requirements, and operational procedures.

The ideal candidate is a service-oriented leader who thrives in a fast-paced environment, leads by example, and creates a welcoming experience for guests and team members.

Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures, dining room readiness, and service execution.

• Supervise, coach, and support front-of-house team members to ensure consistent, high-quality guest service.

• Lead pre-shift meetings and communicate daily specials, menu updates, reservations, and service expectations.

• Address guest concerns promptly and professionally, escalating issues to management when appropriate.

• Monitor staffing levels, assist with scheduling and shift assignments, and support effective labor management.

• Ensure team members follow established service standards, cash-handling procedures, and point-of-sale (POS) requirements.

• Collaborate with kitchen leadership to coordinate food preparation, order timing, and communication between front- and back-of-house teams.

• Support training, onboarding, and ongoing development of restaurant team members.

• Monitor inventory levels and assist with ordering, receiving, and proper storage of food, beverage, and service supplies.

• Ensure compliance with food safety, sanitation, workplace safety, and applicable state and local regulations.

• Maintain cleanliness, organization, and proper presentation of the dining room, bar, and service areas.

• Assist management with monitoring sales, labor costs, guest feedback, and other operational performance measures.

• Promote teamwork, accountability, and a positive work environment consistent with company standards.

• Perform other related duties as assigned.

Qualifications

GENERAL JOB EXPECTATIONS:

• Follow all company policies, health regulations, sanitation standards, and safety procedures.

• Previous restaurant or food and beverage experience required.

• Previous supervisory or leadership experience preferred.

• Team members must communicate any workplace accident/incident to a leader within 24 hours of the event.

• Acts with responsibility towards all company property, supplies and equipment.

QUALIFICATIONS:

• High school diploma or equivalent preferred.

• Must be a United States citizen or possess a valid work permit.

• Ability to work flexible schedules, including weekends, holidays, and evenings as needed.

• Previous restaurant or food and beverage experience required.

• Previous supervisory or leadership experience preferred.

• Must possess or obtain a valid OLCC Service Permit and Oregon Food Handler Card.

WORKING CONDITIONS:

• Ability to stand and walk for extended periods.

• Ability to frequently bend, reach, and move throughout the restaurant.

• Ability to lift and carry supplies and equipment weighing up to 25 pounds, with or without reasonable accommodation.

• Ability to work in a busy restaurant environment with frequent guest and team member interaction.