Trainer Senior

Position Description

As a Senior Trainer, you will play a critical role in supporting the company’s accelerated growth by designing, delivering, and optimizing training programs that directly impact operational performance. You will lead onboarding efforts, facilitate functional training sessions, and serve as a strategic liaison between HR and Operations to ensure training initiatives are aligned with business needs. This role requires a seasoned professional with a strong background in adult learning, facilitation, and cross-functional collaboration.

Key Responsibilities

• Design and deliver high-impact training programs for new hires and existing employees, with a focus on operational excellence.

• Lead onboarding sessions across multiple locations, ensuring consistency and engagement.

• Partner with Operations and HR to assess training needs and develop solutions that drive performance and retention.

• Develop and maintain training materials, SOPs, and curriculum tailored to functional roles.

• Mentor and guide Training Coordinators and junior trainers in program execution and facilitation.

• Monitor training effectiveness through feedback, assessments, and performance metrics.

• Support the build-out of training schools and learning hubs in high-growth locations.

• Stay current on industry best practices and integrate innovative learning methods.

Required Education & Qualifications

• Minimum of 5 years of experience in training, learning & development, or a related field.

• Proven experience facilitating training in fast-paced, high-growth environments.

• Strong understanding of adult learning principles and instructional design.

• Excellent communication, presentation, and interpersonal skills.

• Ability to travel to ramp-up locations as needed.

• Experience working with LMS platforms and training analytics preferred.