Store Operations Support Specialist (St. Louis, MO)

(80%) Conduct Operations Assessments in all US stores

• Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation

• Provide hands-on training during the assessment with a positive attitude

• Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures

• Evaluate all stores in assigned area multiple times per year to meet team objective

• Assist team to meet visit goal which may include travel outside of your assigned area

(10%) Facilitate educational programs on operations evaluation and improvement

• Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area

• Educate marketplace on current and revised standards in a proactive manor

• Perform calibration visits with the marketplace leaders

• Assess and share best practices

(5%) Additional Responsibilities

• Participate in special programs such as Domino’s Pizza Prep School

• Participate in FBC, Franchisee and Specialist on-boarding

• Gather and provide specialized data upon request

• Support the testing and rollout of new innovations or product launches

• Act as a resource for information to the marketplace

(5%) Administrative

• Maintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communications

• Utilize store data and provided technology to effectively plan store visits

• Schedule all travel in the most cost-effective manner

• Utilize available reports and data to ensure store visits are completed on schedule

• Facilitate and participate in team and individual meetings

• Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred

• Experience as a multi-unit supervisor or Operations Trainer preferred

• Role model operator with history of exceptional evaluation scores

• Experience coaching and developing team members

• Proficient in leveraging technology and innovation in stores to drive operational performance

• Ability to work independently and be results oriented

• Thorough understanding of Domino’s Pizza standards, policies, and procedures.

• Appropriate level of computer and technology skills. (Microsoft office)

• Ability to give and receive constructive feedback and diffuse volatile situations

• Outstanding communication including verbal, written and presentation skills

• Strong interpersonal, time management and organizational skills.

• Effective coaching and motivational skills, professional demeanor

• Ability to travel 75- 85%, including overnight travel

• Willingness to work 3-4 weekends per month

• Recommendation from Franchisee, Director of Corporate operations or equivalent

• High School Diploma required

Benefits:

•    Paid Holidays and Vacation   

•    Medical, Dental & Vision benefits that start on the first day of employment

•    No-cost mental health support for employee and dependents

•    Childcare tuition discounts

•    No-cost fitness, nutrition, and wellness programs 

•    Fertility benefits

•    Adoption assistance

•    401k matching contributions   

•    15% off the purchase price of stock   

•    Company bonus   

 
All your information will be kept confidential according to EEO guidelines.