Service Administrator

At RDO Equipment Co., we’re looking for a Service Administrator who enjoys keeping details organized and helping field operations run smoothly. In this role, you’ll work behind the scenes to support our Emerging Markets service teams by coordinating work orders, documentation, parts and shipments, technician travel, and other day-to-day service needs. If you’re detail-oriented, enjoy working across teams, and thrive in a fast-paced environment, this could be a great fit for you.

What’s In It For You:

• $20 - $26 / hr

• Competitive compensation to reflect your experience, leadership, and industry expertise.

• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page.

• A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co.’s Emerging Markets team, where you’ll support customers working in Landfill, Mining, Solar, and Autonomy—some of the fastest‑growing segments of our business. This team partners closely across the organization to deliver practical, innovative solutions, from helping landfills improve compaction to supporting solar projects and mining operations with precision technology. You’ll work alongside experienced teammates who are focused on real results, strong partnerships, and shaping what’s next in these evolving industries.

What You Will Do:

• Support work orders: Create, maintain, and close service work orders while ensuring labor, parts, travel, and supporting documentation are accurate and complete.

• Keep service work moving: Monitor open work orders, follow up on missing information, and partner with service managers and internal teams to support timely billing and closure.

• Coordinate field service needs: Help organize service schedules, technician travel, site information, training requirements, and credentials needed for upcoming field assignments.

• Manage parts and logistics: Coordinate with Parts and other teams to track equipment, parts, kits, and shipments while communicating delays or missing items.

• Maintain accurate records: Keep service reports, installation documentation, customer and equipment information, job photos, and other service records organized and up to date.

• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Strong organization: Ability to manage documentation, details, and multiple priorities while following assignments through completion.

• Attention to detail: Ability to maintain accurate service, work order, billing, and customer information.

• Clear communication: Strong verbal and written communication skills with the ability to work effectively across multiple teams.

• Tech-savvy: Strong computer skills with the ability to quickly learn company and service-related systems.

• Service knowledge: Familiarity with service processes, heavy equipment, or mechanical and technical terminology is preferred.

• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here:

• A dynamic environment: where no two days are the same.

• A supportive team: that’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.

• Opportunities to: grow, learn, and lead in the industry.